Thousands without internet in Denver area, Xfinity map shows

Thousands of Xfinity customers across Denver lost internet access early Sunday morning, an issue that continued into the evening.

The exact number of people experiencing service interruptions was unknown Sunday, but Xfinity’s outage map showed multiple outages affecting more than 2,000 residents, and several affecting between 501 and 2,000 neighbors.

“Something is causing our network to not perform in the way we expect,” an alert read under the cause section of multiple outages on the map.

The map’s legend caps outage impacts at a label of “more than 2,000 customers” and doesn’t specify the number of people affected. It also doesn’t specify the number of customers affected within the smaller ranges, only that the number lies within the range.

Internet outages were reported at about 4:30 a.m. in Glendale; 5 a.m. in Denver’s Windsor neighborhood; and 8:45 a.m. in Civic Center, Capitol Hill, Cheesman Park, North Park Hill, City Park and the Central Business District, according to the map. No estimated time of restoration was available for any of the internet outages.

This is not an exhaustive list. Details on all ongoing outages can be found by inputting the affected address into the Xfinity outage map.

Denver’s internet issues started after multiple early Sunday morning power outages, which also affected thousands.